Continuum of Crisis Services

When a child or teen is in immediate crisis, including facing possible hospitalization, we are here to help with a range of services to provide swift care and safety.

The Continuum of Crisis Services includes the Mobile Crisis and Community Transition Teams which work together to help children recover from traumatic experiences in a safe and caring environment.

Continuum of Crisis Services Programs:

> The Mobile Crisis Program
> Community Transition Teams

Counties Served:

Santa Clara

The Mobile Crisis Program

The Mobile Crisis Program provides 24-hour intervention to children and adolescents in the community who are experiencing acute psychological crisis. Included are a 5150 assessment along with safety planning and referrals to community based mental health services. Length of service is two to four hours.

  • Mobile Crisis Program Information

    Imagine your child falls ill, but there’s a 6-week wait to see a doctor. With a sinking heart, you watch as your child sickens day by day, growing worse with each passing hour. Finally, one night a crisis comes. Your child is in terrible pain. You call 911, but the dispatcher tells you there’s no ambulance service and no emergency room available.

    Sound like a nightmare? This is the reality that parents of children facing a mental health crisis wake up to every day.

    Fortunately, families in Santa Clara County do have a children’s mental health crisis emergency service available to them. EMQ FamiliesFirst offers a free crisis intervention service for Santa Clara County families that are confronted with a child’s severe mental health crisis. EMQ FamiliesFirst teams of clinicians will provide counseling over the phone, and/or travel to the scene of the crisis to provide on-site intervention, 24 hours a day, 7 days a week, for any child under age 18 in Santa Clara County who is in acute psychological crisis. The crisis team follows up with a safety plan and referral services for the family.

    For more information about this program, call EMQ FamiliesFirst’s Client Services Center at (408) 379-3796. If you have a child in crisis, call the Mobile Crisis Program’s 24-hour crisis hotline at (408) 379-9085 or toll-free 1-877-41-CRISIS.

How does a child receive services from this program?
Call EMQ FamiliesFirst’s 24-HOUR CRISIS LINE
408-379-9085 or 1-877-41-CRISIS.

How do I get more information?
Call EMQ FamiliesFirst’s 24-HOUR CRISIS LINE
408-379-9085 or 1-877-41-CRISIS.

back to top ^

Community Transition Services

Community Transition Services provides skill development, parenting support, behavior analysis, safety planning and access to ongoing community-based mental health services. Weekly child and family team meetings ensure the appropriate services are being provided to the child or teen. Length of service is one to 90 days.

How does a child receive services from this program?
Call EMQ FamiliesFirst at (408) 364-4002 or email at crisisservices@emqff.org.

How do I get more information?
Call EMQ FamiliesFirst at (408) 364-4002 or email at crisisservices@emqff.org.

back to top ^

Confidentiality of EMQ children and families has been preserved through the use of models. Some stories may be composites of multiple cases.